Pro Panel

True Blue Service & Support

Our award winning team is always available to assist you in any way necessary, from live chat support, to phone and email service, to on-site assistance.

Crestron True Blue Support

{{dbBucket.name}}

Twitter

Sales Support Services

Our solutions engineers are standing by to assist you in planning and designing an integrated Crestron solution. We stand behind and validate our designs, so you know your system will work as intended.

Contact Sales Support Services

888-CRESTRON (273-7876)

Live Online Design Assistance
{{tdrBucket.name}}

{{subTab.name}}

{{subcategory.name}}

{{groupHeading.name}}

Rename Group
  • {{groupProduct.modelNumber}}
    Dealer Net: {{'$' + groupProduct.dealerPriceFormat}}
    Contractor Price: {{'$' + groupProduct.contractorPriceFormat}}
    List Price: {{'$' + groupProduct.listPriceFormat}}

Download Software

Crestron MasterInstaller
{{masterinstaller.version}}

Simplify installation of Crestron software by using Crestron MasterInstaller. This single download will automatically install/update all Crestron software on your computer.

(Last Modified: {{masterinstaller.modifiedDate}})

Product Resources

All our product resources are now easily accessible through our resource library.

  • Product Manuals & Guides
  • Cut-Out Templates
  • Firmware
  • EASE Data
  • Software
  • Application Diagrams
  • Internal Block Diagrams
  • Spec Sheets
  • Example Programs
  • CAD & Revit Files
  • Engineering Specs
Manuals & Guides
Software & Firmware

Training

Crestron Training Institute

Access CTI exams and questionnaires, view your upcoming classes, and verify certifications and training history

My CTI

Crestron Sync

Crestron Sync is a tool for synchronizing Crestron devices such as the CEN-ISERVER and the CEN-IDOCV with Apple® iTunes® (up to version 10.6).



If your client is running a PC click here.

If your client is running a PC click here.

Crestron Sync - PC Installation

Crestron Sync is a tool for synchronizing Crestron devices such as the CEN-ISERVER and the CEN-IDOCV with Apple® iTunes® (up to version 10.6).

To start

Download and intall:
Crestron Sync for PC v1.2.1 (EXE - 10.1M)
Last modified: Jul 8, 2009
Minimum system requirements

Crestron Sync software will automatically start after installation, simply follow the onscreen prompts. To add CEN-ISERVER's after the first time installation, follow the below steps (note, the instructions below are included in the HELP menu in the Sync Software)

To configure Crestron Sync

  1. From the Crestron Folder in Windows, Select Crestron Sync and then click on the Crestron Sync icon to launch the Sync software

  2. Right-click inside the Crestron Sync window and click Add New Device.

  3. Enter a name for the device, e.g., My iServer.

    If the device name is changed while connected to iTunes, this will disconnect the iPod. To re-connect, select the device and click Connect Selected.

  4. Type the IP address of the Crestron iServer (See the CEN-ISERVER manual for details on how to find the IP Address).

  5. It is recommended NOT to select the Automatically Connect check box. This allows the user to select the Crestron device connection each time they start iTunes. (If the check box is selected this will connect the device automatically each time iTunes starts or Crestron Sync starts.)

  6. Click OK to add the device to the Crestron Sync window.

To add devices, re-open the "Add New Device" dialog and configure the additional devices as described above.

The status icons indicate the connection status, as follows:
Icon
Description

Connected

Disconnected

Busy (connecting)

Error (device not found)

In use (device already connected to another computer)

Missing (iPod undocked)

If the "Device Not Found" status icon comes up after entering the IP information, follow these steps:

  • Verify the IP address of the iServer.

  • Use the Crestron Toolbox to connect to the device via TCP/IP or USB and double-check the IP address from the System Info tool.

  • Verify that the network is configured correctly.

To learn how to Sync the iServer with your iTunes library, consult the Quick Start Guide.

Minimum System Requirements

  • Windows XP SP2 or Vista

  • 500MHz Pentium III (1 GHz Pentium 4 recommended)

  • 1GB of RAM (2 GB recommended)

  • 256 color setting (High color 16-bit recommended)

  • 800x600 screen resolution (1280x800 recommended)

<    Back to Crestron Sync Landing page

Crestron Sync - Mac Installation

Crestron Sync is a tool for synchronizing Crestron devices such as the CEN-ISERVER and the CEN-IDOCV with Apple® iTunes® (up to version 10.6).

To start

Download and intall:
Crestron Sync for Mac OS X 10.4 & 10.5 v1.2.2 (PKG - 12.9M)
Crestron Sync for Mac OS X 10.6 v1.2.2 (PKG - 12.9M)
Last modified: Oct 12, 2009
Minimum system requirements

Notes:
1) Crestron Sync software is not compatible with PowerPC™ computers.
2) VMware Parallels Desktop for Mac, and other virtualization software may cause connection issues with your iPod® device and Crestron Sync Software. For normal operation, if any VM type software was running, the system should be restarted running only the Mac OS X.

Crestron Sync will not automatically add itself to Startup on a Mac. This must be done manually one time, as follows:

To configure Crestron Sync

  1. Run the application (Launch the Finder, Go to Applications, then double-click CrestronSync icon).

  2. Right-click (or Command+left click) the application icon in the Dock.

  3. Click Open at Login.

  4. If the "Add New Device" dialog is not automatically displayed upon starting Crestron Sync for the first time, then right-click inside the Crestron Sync window and click Add New Device.

  5. Enter a name for the device, e.g., My iServer.

    If the device name is changed while connected to iTunes, this will disconnect the iPod. To re-connect, select the device and click Connect Selected.

  6. Type the IP address of the Crestron iServer (See the CEN-ISERVER manual for details on how to find the IP Address).

  7. It is recommended NOT to select the Automatically Connect check box. This allows the user to select the Crestron device connection each time they start iTunes. (If the check box is selected this will connect the device automatically each time iTunes starts or Crestron Sync starts.)

  8. Click OK to add the device to the Crestron Sync window.

To add devices, re-open the "Add New Device" dialog and configure the additional devices as described above

The status icons indicate the connection status, as follows:
Icon
Description

Connected

Disconnected

Busy (connecting)

Error (device not found)

In use (device already connected to another computer)

Missing (iPod undocked)

If the "Device Not Found" status icon comes up after entering the IP information, follow these steps:

  • Verify the IP address of the iServer.

  • Use the Crestron Toolbox to connect to the device via TCP/IP or USB and double-check the IP address from the System Info tool.

  • Verify that the network is configured correctly.

To learn how to Sync the iServer with your iTunes library, consult the Quick Start Guide.

Minimum System Requirements

  • Mac OS X Leopard 10.5 (not compatible with versions of Mac OS 10.6 and later)

  • 1 GHz Intel Processor (Crestron Sync software is not compatible with PowerPC™ computers)

  • 1GB of RAM (2 GB recommended)

<    Back to Crestron Sync Landing page
X

Crestron Electronics Inc.

At Crestron, we build the technology that integrates technology. Our automation and control solutions for buildings and homes let people control entire environments with the push of a button, integrating systems such as A/V, lighting, shading, IT, security, BMS, and HVAC to provide greater comfort, convenience, and security. All of our products are designed and built to work together as a complete system, enabling you to monitor, manage, and control everything from one platform.

Continue to all-new Pro Panel tab