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Crestron RL

What is Crestron RL 2?

From the industry leader in smart conference room solutions, Crestron RL 2 is a complete group collaboration solution. It combines Crestron hardware with Skype® for Business software, the popular and powerful server-based application that many companies already use on a daily basis.

Crestron RL 2 enables real-time group collaboration on conference room displays, rather than on personal laptops. It incorporates video, voice, interactive content sharing, presence, and chat from one touch screen interface.

Crestron RL 2 and legacy Crestron RL systems also now support Skype for Business server upgrades. In combination with Skype for Business, Crestron RL 2 makes it possible for people within a room to collaborate with customers and partners anywhere, anytime.

Easy to Use

With just one touch of a button from the RL 2 touch screen, anyone can walk into a conference room and instantly start a collaboration session.

Share your desktop with local and remote participants. View and annotate over Microsoft® PowerPoint® or the interactive whiteboard using the touch display, all in real-time.

Use the interactive whiteboard to share ideas without the smelly markers.

Remote participants can join via Skype for Business on their desktop. Add attendees on the fly from the conference room - it's as fast and easy as typing their names. Share ideas and notes collaboratively with colleagues and clients anytime, anywhere with any device.

Easy to purchase and install

Bundled in four complete, versatile packages, Crestron RL 2 provides everything needed to turn any space into a true collaborative meeting space. Using your existing infrastructure, Crestron RL 2 connects over the corporate LAN so implementation is fast and inexpensive. With just a single CAT5e cable, the touch screen can be connected to the UC codec and conveniently placed anywhere in the room, even the far end of the table, without extenders.

Simply mount the display, connect Crestron RL 2 to the network, and authenticate. No system design or programming is needed. If your organization already uses Skype for Business for video, no additional licenses, fees, or infrastructure expenses, such as MCUs, gateways, or external PCs are needed.

All Crestron dealers can purchase Crestron RL 2 directly through the normal ordering process. Learn more about selling RL 2

Easy to monitor and manage

Using Crestron Remote you can connect Crestron RL 2 directly to the Crestron Fusion® Cloud enterprise management service for network monitoring and management. System administrators can then provide white glove remote help desk service. For instance, if there’s a technical issue during a presentation or videoconference, a help desk technician can access the touch screen in the room and take control from his/her laptop.

A help desk technician can also update the system and perform routine maintenance remotely. Crestron RL 2 leverages all the standard security protocols you already have in place, including Active Directory, SSH, TLS, 802.1x and FIPS, so the system is totally secure on the network. Download Crestron Remote for Crestron RL 2 today.

Versatile mounting options

Because the new Crestron RL 2 codec is so small, it can be neatly mounted beneath a table or behind a display on a wall mount. For larger displays, Crestron offers an optional stand for convenient wall mounting. It holds the codec inside, and lets integrators place one or two touch displays above it. This eliminates the hassle of building out the wall to be structural, and enables Crestron RL 2 to be placed anywhere.

Superior AV connectivity and DigitalMedia™ integration

Crestron RL 2 features three inputs: VGA, HDMI®, and DM® (for integration with Crestron DigitalMedia™), and automatically switches between them. Expand system capabilities by simply adding any of three DigitalMedia transmitters:

DM-TX-201-C: Provides a streamlined solution to automatically display any one of four sources without any custom programming. It is easily concealed under a table or in a lectern.
DM-TX-401-C: Provides connectivity for six source devices, and enables automatic display of any one of those devices without any custom programming; provides a versatile, rack-mountable interface for HDMI®, DisplayPort, VGA, and analog video sources.
DMPS3-4K-150-C: For rooms with more sources, but not much more budget, pair the RL 2 codec with this all-in-one presentation system. This solution provides source selection of up to 12 devices with an integrated enterprise-grade 3-Series Control System®, which enables expanded control options.

Scalable Solution

Because Crestron RL 2 integrates with the complete line of Crestron automation solutions, clients can control local room AV control, lighting, climate, and room scheduling from the same touch screen.

All Crestron RL 2 rooms can be centrally monitored, managed, and controlled using the Crestron Fusion® management software suite for a complete Enterprise Building Management solution.

Warranty Information

There is a standard 3-year limited warranty for Crestron RL 2 hardware. For complete information and details please see our Crestron Standard Limited Warranty or contact us at 800-237-2041. Choose your system

For information and details regarding the Sharp® 3-Year Onsite Limited Warranty, contact Sharp USA at 800-BE-SHARP.

T
 
Crestron RL

Products

A complete solution, available in four versatile packages.

Integrator Kit

Integrator Kit - Crestron RL 2
CCS-UC-200_KIT Integrator Kit

Includes:
  • New Crestron RL 2 codec
  • TS-1051-C touch screen
  • Brackets for rack and under-table mounting

Huddle Space Kit

Crestron RL 2 - Package 1
Huddle Space Kit

Ideal for huddle spaces, it includes:
  • New Crestron RL 2 codec
  • TS-1051-C touch screen
  • Camera
  • All-in-one speakerphone
  • Cables and under-table mounting hardware

Model Number: CCS-UC-200-HUD-0_KIT

Meeting Room Kit

Crestron RL 2 - Package 2
Meeting Room Kit

Ideal for conference rooms, it includes:
  • New Crestron RL 2 codec
  • TS-1051-C touch screen
  • Sound bar, camera, and USB mic
  • Cables and mounting hardware
  • No display with single wall mount: CCS-UC-200-WMT_KIT

Crestron Accessories*

Add these accessories to enable ultimate customization and flexibility.

20 HD Touch Screen Display

20 HD Touch Screen Display
TSD-2020 20 HD Touch Screen Display
  • Lightweight touch screen
  • Offers spacious user interface
  • Excellent video performance

Mobile Cart

Mobile Cart
CCS-TS-6500-MCK Mobile Cart
  • Easily set up Crestron RL for portability
  • Use same system across multiple conference rooms
  • Heavy-duty hardware

Stand

Stand
CCS-UC-200-WSTND-ONLY Stand
  • For convenient wall mounting
  • Holds codec inside, and lets integrators place two 60 inch or 70 inch displays, or one 80inch display above it
  • Eliminates hassle of building out the wall to be structural, and enables Crestron RL 2 to be placed anywhere

Table Microphone

Table Microphone
CCS-MIC-USB-100 Table Microphone
  • Add-on microphone for larger tables
  • Easy connectivity over USB

Crestron Tested and Approved Third Party Accessories

Displays

Manufacturer Device Notes Firmware
Crestron TSD-2020 20" Touch Monitor
LG® LG 43SE3B_LG KT-T430 & LG KT-T430 43" Monitor + 43" Touch overlay (will mount with WMT kits, will mount with WSTND kits)
Sharp® PN-K332B 32" 4K Touch Monitor
Sharp PN-L603B 60" Touch Monitor
Sharp PN-60TB3 60" Touch Monitor
Sharp PN-70TB3 70" Touch Monitor
Sharp PN-L703B 70" Touch Monitor
Sharp PN-L802B 80" Touch Monitor (will NOT mount WMT kits).This unit will fit (1) monitor per WSTND unit.The mounting pattern for this display is compatible with the WSTD kit, but you should mount 1 display per WSTD kit.
Sharp PN-L803C 80" Touch Monitor (will NOT mount WMT kits, will NOT mount with WSTND kits).The mounting pattern for this unit is NOT compatible with the WSTD kit and should not be expected to work.
Sharp PN-80TC3 80" Touch Monitor (will NOT mount WMT kits, will NOT mount with WSTND kits).The mounting pattern for this unit is NOT compatible with the WSTD kit and should not be expected to work.
Crestron CCS-TS-6500 Out of Production
Microsoft® Perceptive Pixel 55" Out of Production
Microsoft Perceptive Pixel 82" Out of Production
NEC® V652-TM 65" Touch Monitor (will mount WMT kits, will not mount with WSTND kits)
NEC E705 & OL-E705 70" Touch Monitor + Touch Overlay (will mount with WMT kits, will not mount with WSTND kits)
Samsung® DM-75E-BR 75" display with pre-assembled touch overlay v1026
Samsung DM65D & CY-TE65ECC 65" Monitor + 65" Touch overlay (will mount with WMT kits, will not mount with WSTND kits, exceeds USB Voltage specifications and will require a separate USB device, such as the one pictured here, to supply extra power to the device when used with Crestron USB-EXT-DM extenders)
Samsung DM65D & CY-TE65ECC 65" Monitor + 65" Touch overlay (will mount with WMT kits, will not mount with WSTND kits, exceeds USB Voltage specifications and will require a separate USB device, such as the one pictured here, to supply extra power to the device when used with Crestron USB-EXT-DM extenders)
Samsung DM75D & CY-TE75ECC 75" Monitor + 75" Touch overlay (will NOT mount with WMT kits, will NOTmount with WSTND kits, exceeds USB Voltage specifications and will require a separate USB device, such as the one pictured here, to supply extra power to the device when used with Crestron USB-EXT-DM extenders)
Samsung ED55D & CY-TD55LDAH 55" Monitor + 55" Touch overlay (will mount with WMT kits, will not mount with WSTND kits, exceeds USB Voltage specifications and will require a separate USB device, such as the one pictured here, to supply extra power to the device when used with Crestron USB-EXT-DM extenders)
Samsung ED75D & CY-TD75LDAF 75" Monitor + 75" Touch overlay (will NOT mount with WMT kits, will NOTmount with WSTND kits, exceeds USB Voltage specifications and will require a separate USB device, such as the one pictured here, to supply extra power to the device when used with Crestron USB-EXT-DM extenders)

Audio & Video to USB Bridges

Manufacturer Device Notes
Crestron HD-CONV-USB-100 Adds a DVI or HDMI® camera input to Crestron RL® 2 systems and Google® Chromebox® for Meetings.
Crestron MMX-6-USB Provides a microphone mixer and preamp for Crestron RL® 2 and other applications. Includes analog and USB 2.0 outputs.
Crestron DSP-1282 The DSP-1282 and DSP-1283 models each include a USB Audio port, which can be connected to a computer, codec, or other USB Audio host. This USB 2.0 interface allows integration with a Crestron RL® 2 Group Collaboration System to enable the routing of stereo input and output signals between the DSP-128 and the Crestron RL 2 codec. It can also be used to provide up to eight independent output signals to feed a computer based court recording system.
Crestron DSP-1283 The DSP-1282 and DSP-1283 models each include a USB Audio port, which can be connected to a computer, codec, or other USB Audio host. This USB 2.0 interface allows integration with a Crestron RL® 2 Group Collaboration System to enable the routing of stereo input and output signals between the DSP-128 and the Crestron RL 2 codec. It can also be used to provide up to eight independent output signals to feed a computer based court recording system.

Cameras

Manufacturer Device Notes
Crestron CCS-CAM-USB-F-100-SHROUD  
Logitech® CC3000e For this solution, only the camera is used; the speaker/mic is not supported.
Logitech PTZ Pro Camera

PTZ control and preset recall without a processor is supported via reserve joins in release 15.13.

Logitech has released a version of firmware that addresses an issue with pan, tilt, zoom and recalling presets.  If you are having an issue where your camera stops panning, tilting or zooming, then please make sure to upgrade your Logitech camera following their instructions to firmware 1.1.248.0 or higher [Link]

Why Update?

  • Backlight Compensation enhancements to improve  image quality when connected to Mac OS
  • Improved API request handling for presets
Panasonic® AW-HE2  
Vaddio® ClearVIEW HD-USB  
Vaddio Vaddio RoboSHOT® 12 QUSB PTZ functions of the camera require a Crestron processor and code and will NOT work with the PTZ reserve joins in the codec release.  This product has been tested and verified to pass video and survive a reboot with the USB-EXT-DM.
Polycom® CX5100/CX5500 The Polycom CX5100/CX5500 is a Lync® software optimized product and can act as the in-conference camera, microphone and speaker for the RL System that it is connected to.

When using this product with an RL system on firmware 15.12 or earlier these settings are fixed and no additional camera, microphone or audio output can be used with the RL System.

When using this product with an RL system on firmware 15.13 or later these settings are configurable to allow for selection and use of individual CX5100/CX5500 features.   

Crestron has qualified CX5100/CX5500 for use with the RL only when directly connected to the RL system by USB 3.0. Crestron has not approved the use of the USB 3.0 extenders with the CX5100/CX5500 and RL.

Microphones

Manufacturer Device Notes Firmware
Crestron MMX-6-USB    
Crestron CCS-MIC-USB-100    
Crestron DSP-860    
Crestron DSP-1280    
Crestron DSP-1281    
Crestron DSP-1282 The DSP-1282 and DSP-1283 models each include a USB Audio port, which can be connected to a computer, codec, or other USB Audio host. This USB 2.0 interface allows integration with a Crestron RL® 2 Group Collaboration System to enable the routing of stereo input and output signals between the DSP-128 and the Crestron RL 2 codec. It can also be used to provide up to eight independent output signals to feed a computer based court recording system.  
Crestron DSP-1283 The DSP-1282 and DSP-1283 models each include a USB Audio port, which can be connected to a computer, codec, or other USB Audio host. This USB 2.0 interface allows integration with a Crestron RL® 2 Group Collaboration System to enable the routing of stereo input and output signals between the DSP-128 and the Crestron RL 2 codec. It can also be used to provide up to eight independent output signals to feed a computer based court recording system.  
ClearOne® Chat® 170 The ClearOne Chat 170 is a Lync optimized product and will act as the in-conference microphone and speaker for the RL System that it is connected to.

When using this product these settings are fixed and no additional microphone or audio output can be used with the RL System.
 
Phoenix  Phoenix Condor Microphone Array (MT600)

Condor Connection instructions:

  • Sound bar connects to Condor via RCA® Speaker Out
  • Condor connected to CCS-200 via USB
1.4
Jabra® 810 MS and UC

Please make sure to setup this device in setup mode and do not plug and unplug in user mode.

What is the difference between an 810 MS and an 810 non-MS?

The models that are certified for Microsoft Skype for Business (Lync), support Skype for Business in Plug and Play mode. These models support features to answer and end calls, adjust volume, and mute.
Requires RL firmware version 15.15.03 or higher
Jabra 410, 510, MS and UC

Please make sure to setup this device in setup mode and do not plug and unplug in user mode.

What is the difference between a 410 MS and a 410 non-MS?

The models that are certified for Microsoft Skype for Business (Lync), support Skype for Business in Plug and Play mode. These models support features to answer and end calls, adjust volume, and mute.
Requires RL firmware version 15.15.03 or higher
Shure® Microflex Wireless
  • Shure Microphone should be tested as per room to ensure the sound quality fits the space. 
  • Shure will support any mixer or microphone adjustment that will be needed to ensure the best sound quality of the microphone in each space.
  • Certified with the MXW6/C Boundary Wireless Microphone Transmitter
v4.0.6

Third Party Audio Mixing Devices

The preferred product for any external microphone mixing is the Crestron MMX-6-USB or the Crestron Avia DSP line, which allows for microphones to be mixed and signal to be passed via USB.

However, if an external mixing system is used and connected to the "Mic In" on the RL2, the configuration of that device must not utilize AEC, AGC, or DSP functionality unless you are using Crestron's Avia™ DSP products.  The RL2 codec manages these functions internally, external third-party signal processing may result in loss of audio, both in total as well as intermittently during a call.

If you experience microphone audio loss during a call, and you are using a third-party external mixer, validate the audio signal by using a single microphone into the mic level input, or via an approved USB based microphone.

Note: Please use Phoenix or USB mic inputs only. DO NOT USE "AUDIO IN" 3/8 INCH JACK FOR MICROPHONES.

USB 2.0 Extension

Crestron has approved the USB-EXT-DM solution for use for USB 2.0 extension for the extending USB from touch displays, USB 2.0 Cameras and USB microphones. No other USB products have been tested and qualified for interoperability.

USB 3.0 Extension

Crestron has not qualified any solutions to extend USB 3.0 cameras.

Crestron RL

Resources

Downloads

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Crestron Remote

Provides direct connectivity to Crestron Fusion Cloud for remote monitoring and management. Provide remote help desk services and perform system administration over the network.

Literature

Download
(PDF - 1.8M)
Solution Brief

Printable resource to provide to clients. Includes information on Crestron RL® 2 and the available products.

Download
(PDF - 137K)
Demo Locations

Show your clients the benefits of integrating unified collaboration and other conference room systems on one intelligent platform that scales with ease. Schedule a Crestron RL demo today by contacting the nearest Microsoft® Technology Center (MTC) or Crestron location listed in this document.

Videos

Nov 13, 2014
The Crestron RL Experience

Nov 13, 2014
Crestron RL Sales Video

For AV dealers and end users; this video provides an excellent overview of Crestron RL. Demonstrates the benefits of bringing Microsoft® Lync® from the desktop to the conference room for rich group collaboration, and how only Crestron seamlessly integrates the Lync experience with complete room control and remote management.

Aug 13, 2015
Crestron Powers Unified Collaboration

See how Crestron technology enables more intuitive collaboration in any space, from huddle rooms, to conference rooms, to boardrooms.

Crestron RL

Customer Testimonials

Crestron RL® is bringing simple unified communications and collaboration to a whole new level in the conference room. Based on the small sampling of testimonials below, it seems our customers agree.

Adventist Health
Crestron RL is the only turnkey conferencing system that ties into existing technology. It has a very easy and already comfortable user interface for those that use Microsoft® Skype for Business. The pricing on the system with the touch screen and white board capabilities makes this a great collaboration tool.
Chris Stone Telepresence and A/V Manager
Dell®
The main differentiator of Crestron RL versus current competitors is the ability to extend the product use outside of the LRS unit and integrate it with other new or existing infrastructure.
Michael Przytula Managing Director
Global Communications and Collaboration Practice
UnifiedCommunications.com
An advantage of the Crestron RL system is that it natively integrates into environments with existing Crestron technology. Companies that have made the investment in Crestron AV and control technology can leverage the existing technology and increase efficiencies by using Crestron RL, an extension of the technology already available in the conference room. It also alleviates possible confusion in the room when there are multiple controllers or touch screens on the table.
Ryan Herbst Vice President
Technical Innovation, Inc.
We had originally talked about adding Crestron RL to four or five rooms, but when the customer saw the simplicity and capabilities of the platform, they decided to go to 27 rooms.
David Perry
Wright Medical Technology
We just love it. Our conference rooms had to be simple to use, give us good video connections and just work – and they do.
Mike Colley
X

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