Complete Control with Crestron Remotes
We’ve given both the TSR-310 and the HR-310 a new look and feel — and refined functionality
April 9
Complete Control with Crestron Remotes

It’s something of a pop culture cliché: the coffee table full of remotes. You’ve probably encountered a situation where you or someone you know has found themselves with a glut of the things. Perhaps there’s one for the TV, one for the AV receiver, one for a cable box or a gaming console, and maybe one for a streaming device or a physical media player. Add to that an app on the phone for an audio system or another controller for a lighting solution, and you’ve got upwards of a half-dozen controls to fumble with for the family room alone.

A lot of those remotes aren’t very well made, either. We know intuitively and immediately when a remote is poorly designed and built. It lacks heft. It lacks clarity.

Now imagine all of those interfaces consolidated into a single, intuitive, elegant device — a truly “universal remote.”

Some years ago, Crestron — a company with 50 years of experience creating control systems and devices — set out to create the best remote we could conjure. It had to have the same fit and finish that Crestron products had come to be known for. It had to feel right in the human hand, with the perfect weight and an immediately pleasing ergonomic form. It had to address every detail of a device like this, with, for example, buttons that required pressure that was neither too soft nor too firm — perfectly responsive in a way one would naturally expect.

And it had to provide the user with access to everything in their connected home with ease.

That led us to develop the TSR-310, a remote with a touch screen, and its companion HR-310 (for integrations where a screen isn’t needed or a simpler experience is desired). These remotes were designed to control multiple devices, providing the user with a single remote that’s able to control everything from media to lighting to climate and more. They can call up multiple customizable profiles so that every member of a household can quickly find their favorites.

Because Crestron is committed to constantly refining everything we make, we’ve given our remote controls an update. “We are dedicated to continuous innovation, ensuring our remotes stay ahead of modern design trends, and we’re proud to introduce the latest versions of these two devices,” says Crestron’s Residential Marketing Associate, Georgio Galaris.

Complete Control with Crestron Remotes
Complete Control with Crestron Remotes

The Features

The updated remotes include:

  • Refined Ergonomics — Each remote features a new navigation button that makes accessing every feature easier than ever. We’ve also textured the back of the remote for a better grip on the carbon fiber body of the device — it’s a very pleasing feel.
  • An Updated Keypad Design — The cursor control is now metal-plated and available in black or chrome, there’s a more prominent OK/SELECT button, and the guide and menu buttons feature new geometry.
  • More Aesthetic Options — Now available in two sleek finishes — white with a light gray carbon-fiber back and black with dark gray carbon — these remotes match the look of elegant contemporary spaces.
  • New Charging Options — In addition to the vertical charging dock you’re likely familiar with, there’s now a new horizontal charging dock that serves as the remotes’ home base, keeping them powered up and always ready for use. “The new horizontal docks are ideal for marine applications, where the sway of the yacht may have tipped over the remote in the original vertical docks,” says Yung-Ho Park, a senior product manager at Crestron. The docks are available in white or black with a USB-C® power interface and matching cable.

"Updates like the updated button style, textured back, and the new white color were inspired by field feedback — and our continuing desire to enhance precision and comfort with devices that complement any space," says Galaris.

The Firmware

This refresh also includes an improvement to the firmware of the TSR-310. Those updates include:

  • Enhanced Connection Speeds — We’ve significantly reduced the time the TSR-310 takes to connect when waking the remote, whether it’s removed directly from the dock or is sitting away from its home base.
  • Faster Button Response — Physical button presses are now more quickly recognized by the Crestron Home® OS when waking the remote from sleep.
  • Streamlined Wake-Up Experience — This update significantly decreases the instances of the remote displaying “Connecting to System” when it wakes up from sleep.
  • Improved Command Sequencing — We’ve enhanced the queuing of multiple physical button presses upon waking the remote, resulting in better command execution.
  • Optimized Media Loading — Users will notice improved loading times for media screens, providing a smoother experience.
  • New Wi-Fi Signal Indicator — There’s now a Wi-Fi signal strength indicator on the main page to check connectivity. (Users can disable this feature if desired.)
  • Wi-Fi® Wireless Technology Connection Alert — We’ve also introduced an alert on the remote that activates when the device loses Wi-Fi connection.

From a client’s bedroom to a hotel suite to the stateroom of a luxury yacht, these updated Crestron remotes enhance the user experience — they’re elegant, they’re intuitive, and most importantly, they’ve been crafted with all the care and quality you’ve come to expect from Crestron. “By making these industrial design and performance updates, we’ve again demonstrated that Crestron is fully committed to improving and maintaining its remote product line — and meeting our customer feedback and demands,” says Park.

featured products

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Crestron Home® OS

With Crestron, everything in the home is controlled with ease on one intelligent platform. Your home becomes more secure, comfortable, and convenient.

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Hospitality Technology Solutions

Smart guest rooms that turn new visitors into repeat guests. Conference rooms that help them get down to business. Ballrooms that help them have a ball. Only Crestron enables you to provide premier, personalized guest service combined with robust, scalable, cost-effective property-wide monitoring and management. All on a single platform.

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Marine Solutions

From flawless control and distribution of audio and video, to seamless integration of lighting, shades, climate, and navigation systems, we provide an elegant, connected lifestyle of comfort and convenience at anchor, in the marina, or at sea.

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