XiO Cloud and xio cloud premium

Two powerful subscription options to deploy and manage all your workplace technology through the XiO Cloud® platform.

Keep rooms working, meetings moving, and teams productive

You have lots of spaces and devices to manage. Our XiO Cloud® technology operations management platform makes it simple. Deploy, monitor, and manage all your Crestron devices from one dashboard. Organization-wide. From personal spaces to lecture halls. Lobbies to lounges. Esports to video walls. View status. Configure devices. Check network settings. Manage licenses and firmware. All from one secure location in the cloud.

Two subscription tiers

The free XiO Cloud subscription delivers all the core functions you need to deploy and manage Crestron devices. XiO Cloud Premium brings additional powerful functionality, including provisioning of third-party devices.

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Get a snapshot of your rooms and technology with XiO Cloud Premium

The intuitive XiO Cloud Premium user interface gives you a clear picture of what's happening with all your rooms and technology at any time and over time. With this up-to-the-moment knowledge, you can proactively address issues without having to look for them room-by-room.

Device offline incidents

Understand, over time, when devices went offline to help identify larger issues such as network outages or general faults.

Firmware releases

Visually understand which devices are running which firmware to restrict firmware fragmentation and ensure consistency and security across your spaces.

Room usage over time

Leverage technology in the space to understand how often it's used to conduct in-person or hybrid meetings.

Room occupancy over time

Based on occupancy, understand how often people use the space with or without technology.

Uptime by device

Device uptime, linked directly to how technology in a space is working, tells you if any individual device is not performing optimally, which would drag down the overall average uptime.

Lifecycle of a space

The needs of spaces frequently change. And technology innovation and upgrade cycles are shorter today than ever. XiO Cloud and XiO Cloud Premium subscriptions help you meet these challenges with the ability to deploy, monitor, manage, and evolve your spaces and technology quickly and efficiently.

Deploy

Get more done with less. When you pre-configure supported devices using XiO Cloud or XiO Cloud Premium subscriptions, they're instantly acquired and provisioned upon connecting to the network. No costly programming or in-room support required.

XiO Cloud delivers all the deployment features you need for Crestron devices. XiO Cloud Premium extends the experience to include third-party devices.

Fast

Deploy every supported device in one window. Push settings. Load and update firmware. Load assets such as program files or your organization logo.

Accurate

Design your spaces with a tree-like structure to drive more consistency across your entire organization.

Secure first

Rest easy. XiO Cloud is built on the Microsoft® Azure® platform, ensuring secure access anywhere in the world through a simple web browser.

Scalable

Spaces make up floors. Floors make up buildings. Buildings make up a campus. And campuses can be scattered across the globe. With XiO Cloud, you can deploy at whatever scale you need.

Monitor

Learn about devices issues before your employees do, with real-time alerts and notifications. Proactively resolve them to keep your spaces up and running.

XiO Cloud supports Crestron devices and SMS/email alerts, while XiO Cloud Premium brings third-party devices and ServiceNow® software integration into your arsenal of support tools.

View globally

View all native Crestron devices with XiO Cloud and leverage XiO Cloud Premium for Crestron Connected Partners or IP protocols such as SNMP, TCP, and Ping.

Check room health

Quickly determine the online/offline status of your devices and how they make up the entire space's health.

Check status and settings

Native Crestron devices leverage XiO Cloud to enable full status reporting and adjustment of any setting the device supports.

Stay alert

Set event-based alerts, from device status through email and SMS. Or leverage the built-in API and ServiceNow® software integration to know about problems before they become problems for users.

Manage

As needs change or updates come along, manage Crestron devices using XiO Cloud to update firmware, load files, and push settings, organization-wide. Leverage XiO Cloud Premium for your third-party devices.

Update

Quickly update supported devices at scale across their lifecycle, be it firmware for new features or security patches. Or push new settings for space workflow changes.

Maintain

Easily add and remove supported devices from spaces as they change. Or set devices to Maintenance Mode to ensure accuracy during service calls.

Inform

Keep employees informed with the latest organizational messaging, distributed to all your supported digital signage devices in a single action.

Track

Maintain an accurate account of all your spaces and the supported technology in them with a Device Register, all in a single tool and with the ability to create reports.

Evolve with XiO Cloud Premium

Automatically gather insights into how your supported technology and spaces are being used, how frequently, and how users are connecting.

Get a snapshot of your rooms and technology with XiO Cloud Premium

Historical data

Leverage supported device-specific data collected as soon as they come online. Use it to build informative analytics that drive actionable insights.

Dashboards

Gain organization-wide insights out of the box, with pre-built dashboards. Drill down into the node structure to fine-tune and find the specific answers you’re looking for.

API

Leverage the comprehensive XiO Cloud API as a data source for true integration with supported third-party services across your organization.

XiO Cloud supported devices

Get a holistic picture of how all the connected technology in your spaces are working.

Crestron devices

Secure communications from Crestron devices built with native XiO Cloud support enable you to deploy and manage them remotely and take advantage of their full capabilities.

XiO Cloud Premium supported third-party technology partners

Using a secure software development kit, licensed from Crestron, our technology partners integrate seamlessly with XiO Cloud Premium to give you a vendor-agnostic solution.

XiO Cloud Gateway

Using the XiO Cloud Gateway — part of XiO Cloud Premium — drivers can be created to communicate with compatible network-based workplace technology. It can also leverage standard IT protocols such as TCP, SNMP, and Ping to enable real-time device status within XiO Cloud Premium.