| Cloud-Based Service |
No Special Ports or Permissions Required
XiO Cloud® service requires no special ports or permissions to deploy on an enterprise network. |
Real-Time Communication
XiO Cloud is able to communicate with devices in real time in both directions. |
Global Service with Local Redundancy
XiO Cloud is a worldwide service that is available globally but with local performance and redundancy. Global availability is subject to regulatory and other availability requirements. |
Multitenant Hyperscale Cloud
XiO Cloud is able to communicate with devices in real time in both directions. |
Real-Time Communication
XiO Cloud is a multitenant hyperscale cloud, which allows an enterprise to deploy thousands of devices within minutes from any location at any time. |
| Firmware |
Update Firmware
Firmware on one or more devices can be updated from XiO Cloud by selecting the desired firmware version. |
Schedule Updates
Firmware updates can be scheduled for a future date and time. |
| Device Configuration and Management |
Configure Device Settings
Settings for a device can be configured in the cloud even before the device hardware is received. |
Configure Settings for Multiple Devices
Settings for a group of devices can be configured in the cloud, allowing common settings to be configured only once instead of repeating the update on each device. |
License Management
Licenses for device features can be added, removed, or transferred between devices. |
Remote Restart
One device or a group of devices can be rebooted via the cloud interface. |
Scheduled Actions
Actions such as program load, firmware updates, and reboots can be scheduled for a future time (including recurrence patterns). |
Load and Manage Control System Programs
Compiled programs can be added to a program library then loaded to a control system. Version management functions allow all devices to be updated to the newest version or rolled back to a previous version of the program code. |
File Libraries
Upload and manage files, images, and EDIDs that can be configured for all applicable devices in an account. |
| Monitoring |
Activity Log
Every change made via the cloud is logged for auditing, including when the change was made, who made the change, and the nature of the change. |
Monitor Third-Party Devices in Crestron Systems
Monitor supported third-party devices within a Crestron system using the Crestron Drivers framework, including projectors and displays, cable and satellite boxes, streaming media players, Blu-ray Disc® players, video conferencing devices, and others. |
Monitor External Devices via Crestron XiO Cloud™ Gateway Software
Monitor supported third-party devices that are not connected to a Crestron system via the add-on Crestron XiO Cloud™ Gateway software, which is installed onto a Linux® server. The XiO Cloud Gateway software can monitor devices over the Crestron Drivers framework, Ping, TCP, and SNMP. |
| User Management |
Locally-Provisioned Users
Users can be created and removed within the XiO Cloud service. |
Role-Based Access
Users can be given different levels of access based on the group of devices, including read only, read/write, and administrator access levels. |
Hide Groups from Users
Device groups may be hidden from certain users so that only the appropriate users have access to specific devices within an enterprise. |
Single Sign-On
XiO Cloud can be integrated with common SSO services such as Microsoft® Active Directory® and Okta® services for single sign-on using corporate credentials. |
| Inventory |
Claim Single Device
Devices are added to XiO Cloud for management by providing the MAC address and serial number of the device. |
Claim Multiple Devices
Hundreds of devices can be claimed in bulk by using a CSV file of MAC address-serial number pairs instead of claiming each device individually. |
Organize Devices by Group
Devices can be organized within a hierarchy of groups, rooms, and desks so a single change can be applied to multiple devices. |
Download Inventory CSV File
The entire inventory of devices, including MAC address, serial number, and location within the group tree, can be downloaded as a CSV file. |
Claim and Name Multiple Devices
Devices can be renamed when claimed in bulk by adding an optional third device name field to the CSV import file. |
Unclaim Devices
Devices can be removed from the portal when they are no longer being used. |
| Cloud User Interface |
Display Key Account Information to User
Users can view key account information, including expiration, device count, and service tier, at any time. |
New Feature Notification
A pop-up message window tells users about new features that have been added to the service with each release. |
| Space Management |
Building Address Book
Create buildings that represent the physical spaces within an enterprise, then assign groups and rooms to those buildings. |
Estate Dashboard
View various account status tiles in real time, such as device status, room occupancy, alerts, and room/device utilization. |
Historical Reports
View custom historical reports that are generated based on various data sets within the XiO Cloud account. |
Alerts
Receive alerts via email or text message when a device or room detects an issue. |
XiO Cloud Program Connector
Programmers can enable custom monitoring, reporting, and control of rooms within XiO Cloud via a SIMPL or C# program. |
| XiO Cloud API |
| Claim devices, obtain current device and room data, and obtain historical device and room data quickly via API calls |
| Supported Devices |
| For a list of devices that are currently supported by the service, refer to the XiO Cloud Service User Guide.1 |
